News & Articles

Using various techniques of web design, collectively called dark patterns, airlines and online travel portals are manipulating air travellers into paying more than they would ideally like to. — THE pervasive issue of deceptive online practices in the aviation industry has come under increased scruti…

WASHINGTON (Reuters) -A U.S. House committee said on Thursday it is investigating the Federal Trade Commission’s planned rules to require new consumer protections for car buyers that are sharply opposed by auto dealers. House Oversight Committee chair James Comer, a Republican, asked FTC Chair Lina…

Meta is facing state-led lawsuits over allegations of knowingly designing and deploying features on its platforms that harmed young users’ mental health. A bipartisan coalition of 32 bipartisan att…

There has been a lot of activity recently from EU and UK legislators with each seeking to outdo the other with new laws…

A growing number of online consumers are falling prey to subscription-based purchases without their consent or facing difficulties in canceling purchases due to the prevalence of deceptive web designs referred to as "dark patterns."

An industry group representing several major U.S. tech companies has opposed the Indian government’s proposal against dark patterns, which are used to Major U.S. tech companies have opposed the Indian government’s proposal against dark patterns, which are used to deceive online users.

Tech experts have warned that booking companies are using tricks to pressure customers into paying more for flights by ramping up the perceived demand for specific tickets

Nintendo isn’t immune from the backlash against loot boxes, and now a recently filed lawsuit claims the video game company...

Unsubscribing should be easy. It’s not.

“We get countless complaints about this.”

Here’s how retailers use “dark patterns” on their websites and apps to make us spend more and share private information with them.

Whether or not Bill C-27 moves companies away from deceptive design in apps and websites depends on how, and if, the Canadian government holds companies accountable for their actions.

It sounds sinister and it can be: Unscruplous traders will stop at nothing to push consumers into making decisions that they wouldn’t otherwise make, writes John Hearne

Study finds Instacart uses more dark patterns than any other online grocery website, such as a countdown to get free delivery.

Manipulative trading practices push consumers to make choices they might not do otherwise

If you’ve ever made an Amazon order with a particular seller because the estimated delivery for the item appears to match when you need it, only to be frustrated when a different (later) delivery estimate appears after you’ve completed the payment process, this action by Poland’s competition and con…

The latest episode of the For Tech’s Sake podcast examines the deceptive UX designs that dupe us all: dark patterns.

Recently, Amazon was ordered by the European Union to simplify its process of cancelling Prime subscriptions for its users as they were being made to pass through numerous hurdles, including complicated navigation menus, confusing choices, and skewed wording to unsubscribe from Prime, Amazon’s fast-…

Cookie consent banners that use blatant design tricks to try to manipulate web users into agreeing to hand over their data for behavioral advertising, instead of giving people a free and fair choice to refuse this kind of creepy tracking, are facing a coordinated pushback from the European Union’s d…

With Epic Games in its crosshairs, the FTC demonstrates a newfound willingness to go after the manipulative power of interfaces.

The CEO of price comparison site Kelkoo explains how Big Tech companies influence consumer choice.

Few things are actually scarce on the internet — but marketers don’t want you to know that.